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How to cancel Amazon Prime and get a refund

Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.

Sources

Official contact channels

Policies: Cancel help · Prime terms

Policy quotes

  • “Paid members who haven't used their benefits are eligible for a full refund of the current membership period. Amazon will process the refund in three to five business days.”
    — source, verified 2026-10-15
  • “If you cancel within 3 business days of signing up for or converting from a free trial to a paid membership, we will refund your full membership fee; provided that we may charge you (or withhold from your refund) the value of Prime benefits used…”
    — source, verified 2026-10-15

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