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How to cancel HBO Max (formerly Max) and get a refund

Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.

Sources

Official contact channels

Policies: Cancel subscription · Refunds

Policy quotes

  • “Your HBO Max subscription automatically renews until you cancel it. Deleting the HBO Max app does not cancel your subscription.”
    — source, verified 2026-10-15
  • “WarnerMedia Direct: There is a no refund policy for subscriptions billed through HBO Max. If there's an unexpected charge or you have any billing concerns, please contact us for help.”
    — source, verified 2026-10-17

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