How to cancel Microsoft 365 and get a refund
Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.
Sources
Official contact channels
- Cancel: https://account.microsoft.com/services/microsoft365
- Cancel: https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-your-microsoft-subscription
- Refund: https://support.microsoft.com/en-us/accounts-billing/subscriptions/microsoft-subscription-refund-policy
Policies: Cancel subscription · Refund policy
Policy quotes
“In most cases, you may receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription…”
— source, verified 2026-10-17“In addition, you're entitled to a refund of your most recent recurring billing charge if you cancel your subscription within 30 days after payment. This refund right is limited to one time per Microsoft account, per subscription product.”
— source, verified 2026-10-17
What RefundChaser can do
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