How to cancel Planet Fitness (and stop the next charge)
Official cancel and refund channels from company policies. Outcome stats appear once enough anonymized cases are shared.
Cancelling by mail? Printable letter →
Sources
Official contact channels
- Cancel: by mail to your home club, in person, or through the member portal (Planet Fitness FAQ)
- Billing questions / find your club: Planet Fitness Contact Us (find your club)
- Cancel via the member portal (login at planetfitness.com), in person at your home club, or by written notice the club must receive.
- Club must receive cancel notice at least 8 days before your next billing date (same rule for the annual fee).
- Home-club mailing address is club-specific — look up your club; not published here.
- Notice: 8 days — club must receive cancel notice before next billing date; annual fee same 8-day rule
Policies: Customer service FAQ
Policy quotes
What RefundChaser can do
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